Delivery Information

Free & Standard Delivery

Free delivery is available on orders over £100 (a limited number of postcodes are excluded, see below for details).

All orders are delivered by DPD. For mainland UK* delivery addresses orders are sent on a next working day service as standard (for a limited number of postcodes there may be a short delay).

Once your order has been dispatched please allow a few working days for deliveries to arrive before chasing for delivery. If you notice something unusual on the tracking, please feel free to contact us, or DPD sooner for more information.

Track Deliveries

Once dispatched a tracking number will be available. DPD will send an email, and where possible a SMS, notifying you of the tracking. You will also receive a message from DPD, once the parcel has been scheduled for delivery, with an estimated 1 hour delivery window.

Follow My Parcel; you can track your new mower all the way to your door on a live map with a final 15 minute delivery timeslot with the DPD Follow My Parcel service.

Signed For

We want to ensure your order arrives with you safely. All our deliveries are tracked and require a signature upon delivery. If nobody is available to sign for the delivery, the order may go back to a DPD depot for collection or for you to arrange redelivery with DPD. Additional instructions can be given to DPD via the alerts they send. Please note, while you may request for your order to be left in a safe place, this is done at your own risk, and at the discretion of the courier.

Dispatch Time

Wherever possible orders placed before 14:00 on a working day will be processed the same day for next day delivery where available. Orders placed after 14:00 will be dispatched the following working day. There is a chance orders placed shortly after 14:00 may be processed the same day but we cannot guarantee this.

Delaying Dispatch

If you want us to delay dispatch of your order so delivery is on a specific day, please add this information to the ‘Order notes’ during the checkout process.

Exclusions

*Some postcodes are not eligible for free delivery or may take an extra few days. See below for details of exclusions and additional charges.

Scottish Highlands (2-3 Day)
AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands (2-5 Day)
HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Delivery to Scottish Highlands and Islands is £19.99 (inc. VAT). This will be automatically calculated and added at the checkout.

Delivery to the Northern Ireland, Channel Islands, Scilly Isles & Isle of Man (IM, TR, BT, GY, JE) is not available from BucketBarrow directly. You may still be able to buy a BucketBarrow from one of our partners.